Community Services

Our Mission

To enrich and provide an active quality of life for all residents and visitors through proactive community engagement, resolute stewardship of amenities and open spaces, and the enhancement of the overall health and well-being of our town.

The Town of Fountain Hills is a National Gold Medal Award winner!

The National Gold Medal Award honors public park and recreation agencies and state park systems throughout the United States and armed forces recreation programs worldwide that demonstrate excellence in long-range planning, resource management, and innovative approaches to delivering superb park and recreation services with fiscally sound business practices. The recognition is from the American Academy for Park and Recreation Administration (AAPRA), in partnership with the National Recreation and Park Association (NRPA).

Learn more by visiting our Gold Medal page!

Our Commitment

Provide recreation that inspires personal growth, healthy lifestyles, and a sense of community
Expand and strengthen outdoor experiences and opportunities to contribute to the region’s attractiveness as a place to live, work, and play
Optimize safe utilization of facilities, amenities, and open space
Actively seek progressive, future-oriented options for funding, operations, and programs
Embrace a collaborative spirit and support teamwork within the department and the community

Community Services Master Plan

The Community Services Parks, Trails, and Recreation Master Plan is the first master plan undertaken by the department and is built upon the 2020-2023 Strategic Plan and the Town’s recently adopted Comprehensive Plan. Together, these documents will act as a road map for the future and guide the department over the next 10 years and beyond.

Final Master Plan

Community Services Strategic Plan

The Town of Fountain Hills Community Services Department underwent extensive leadership and staff structure changes in 2018. The new leadership team quickly identified the need for a departmental Strategic Plan to help chart a course for the next chapter of the agency. Developing the plan internally allowed the newly formed team to cultivate a unified vision and value system that was reflective of the new department culture and outlook. This meticulous process resulted in a three-year plan that identified purpose, goals, tasks, and critical contributions needed from each division. As part of this effort, the team also solicited and integrated input from all staff within the Community Services Department, Community Services Advisory Commission, and the McDowell Mountain Preservation Commission. Each of these stakeholders reviewed the final plan and unanimously recommended Council adoption. Our Town Council officially endorsed the plan in January 2020, and implementation began immediately.

2024-2027 Strategic Plan

2020-2023 Strategic Plan