Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
The CodeRED database contains information received from public databases, including regional phonebooks. However, no resident should assume that their information is in the system. The home page of the Town of Fountain Hills website, www.fh.az.gov, has a link to the CodeRED Community Notification Enrollment page where you can register online. If you can not register online, you can call 480-816-5100 and speak with one of our customer service representatives to complete your registration over the telephone.

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1. What is CodeRED and why is it important to me?
2. When will CodeRED be used?
3. Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?
4. Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
5. I have a business located in Fountain Hills. Can I arrange to have CodeRED contact my business?
6. What if I want to register additional numbers for my address?
7. Is my personal information protected?
8. How will I recognize a CodeRED message?
9. What should I do if I receive a CodeRED message?
10. I have a landline, and it does not work when the power goes out. How will the system be able to contact me?
11. Will the CodeRED system leave a message on an answering machine?
12. What happens if the line is busy?
13. What circumstances might prevent a message from being delivered to me?